Testimonials

 

“Darren is an extremely skilled craftsman and di a fabulous job. he was prompt, very polite and left everything extremely tidy” Easton May 2017

“Many thanks for the excellent work. We’re really happy our bathroom”   Harris April 2017

“Many thanks. I had to pop out so missed Darren before he left but I have to say, we are delighted! If we had known new boilers were so quiet and didn’t stink we may have done it some time ago. Darren has done a tremendous job, was tidy, polite and never once complained about my tea. Please do let us know if you require any official feedback but rest assured we will not hesitate to recommend you should anyone ask.”    Bucher March 2017

“I’ve been so pleased with all of the work done, Ben has done a great job”  Prodger March 2016

“…but a big thank you to Ben for all his hard work installing the boiler, he worked very hard, very tidy, very clean and very polite…”    Walker March 2016

“I just want to say how very pleased I have been with your efficient and professional service. Also, many thanks to Darren for his ‘can do’ attitude and willingness to go the extra mile” Michelson June 2015

“Your approach to the works was very professional and the explanations by Ben about what was being installed were very clear and informative.  I am especially pleased with the remedial work – it is very neat and tidy.”
Mr K, June 2015

“Very good, very reliable and polite and organised too. Left the place nice and tidy.”
From CheckaTrade, June 2015

“Very professional, courteous and friendly. Kept us informed as the work progressed. Explained clearly the working of the controls of both boiler and shower. Invited us to phone with any queries.”
From CheckaTrade, June 2015

“Thank you very much to you and your team, for a very good clean and efficient job.”
Mr M, May 2015

“Terry is very helpful, clean, tidy and arrives on time. Recommended a company that would restore the bath, fairly new bath, the shattered glass marked the bottom of bath and left grooves in it. Would definitely use Terry again and definitely recommend his company, a great find.”
From CheckaTrade, April 2015

“…A very sincere thank you for such a fabulous job.  From the very first meeting to discuss the work, your suggestions and throughout our procrastination and changes of direction you have remained a calm, helpful, good natured source of sound advice…A special thank you to Ben who has always worked diligently and well…A further vote of thanks for Adam and all the associated tradesmen.”
Mr B, March 2015

“Originally seeing them on Checkatrade, I have used Harwood and Associates on half a dozen occasions or more for different jobs over the last few years. No complaints whatsoever on any occasion.”
From CheckaTrade, February 2015

“Very kindly fitted me in before Christmas to install a double radiator in my lounge. Arrived promptly, very courteous and cleared up afterwards, they have completed another excellent installation for me – thank you Terry, Ben and Adam.”
From CheckaTrade, December 2014

“Job carried out to good standard in the expected time frame. Friendly polite and tidy workers.”
From CheckaTrade, September 2014

“A bit thank you to yourself and your team for all your hard work last week.  I am very impressed with the very high standard of work.”
Mrs Obrien, September 2014

“The above company were totally reliable, efficient, on time and answered the call within 30 minutes. Excellent in all respects.”
From CheckaTrade, August 2014

“Two service plumbers had failed to locate problem at great expense. Hardwood associates fixed it straight away at reasonable cost.”
From CheckaTrade, June 2014

“Terry Harwood is to be highly recommended.
Given the fear of ‘cowboy builders’, be very careful in your choice.  Ask for verifiable references and be suspicious of the lowest quotation.  Value for money should be the primary criterion.  Terry recently completed two new bathrooms for me and overhauled my heating system.  He finished within the agreed time, on budget, and with excellent workmanship.  He personifies ‘old-fashioned’ professionalism and is completely to be trusted.  He is also a very nice gentleman.”
Professor David Norburn
Horsham, January 2014

Older testimonials…

“Very professional, neat and tidy work.  Pleasant manner.”
Mr and Mrs B, October 2013

“Carpets were protected, everything left clean and tidy, excellent workmanship all round.”
Mr A, September 2013

“Excellent and professional work.  Also sorted out a problem that I have had with the heating system for years.”
Mr U, September 2013

“Would highly recommend this family firm.  Excellent timekeeping, very polite and solved all the problems that the old heating system presented.  Thanks very much Ben and Terry!”
Miss L, August 2013

“Excellent quality workmanship, very reliable, great attention to detail.”
Mr H, July 2013

“A pleasure to experience such first class tradesmen with extensive knowledge.”
Mr C, April 2013

“Accurate and competitive estimate, completed work on time, all completed to high standard, outstanding in every respect.  Excellent advice on appropriate system.”
Mr M, December 2012

“Fantastic!  Has looked after our heating and plumbing for many years!  Updating systems new oil boiler new and reposition radiators, fitted new bath and shower rooms.  Always quickly responds to emails and phone calls.  I would recommend this company.”
Mr M, November 2012

“Terry was prompt, courteous and efficient.  He clearly cares about his work and the quality and value of the services he supplies.  I will be using him again in the future if I have any issues with my UFH system which he clearly understands these systems and is very experienced in their installation and maintenance.  I would recommend him without hesitation.”
Mr J, November 2012

“Excellent communication, explained things simply.  Professional the whole way through.”
Ms P, November 2012

“I would recommend this company.”
Mr B, November 2012

“Brilliant trader.  He’s quality, if any things not right he will sort it.  Very good indeed.”
The Salvation Army, November 2012

“Very knowledgeable, trustworthy, never lets anyone down.  Very nice man.”
Miss B, November 2012

“Very good and friendly service.”
Mr and Mrs H, November 2012

“They respect your home working.”
Mr J, November 2012

“Fantastic!  Has looked after our Heating and Plumbing for many years”
Mr M, November 2012

“Thank you for your prompt attention to repairing the leaking kitchen tap.”
Mrs L, October 2012

“Admirable service at it was in the past.”
Mr C, October 2012

“Thank you for your thoroughness and reassurance during the quotation process. We appreciate your clear communication all the way through the process. It was great to work with a truly family firm who know their stuff, worked hard and tidied up after themselves. We would definitely recommend you.”
Mrs P, October 2012

“And of course your service as always was prompt and efficient. Excellent thank you.”
Mr B, October 2012

“I think everyone at the Salvation Army Horsham is delighted with the boiler replacements that you have already done for us in such a professional manner, and especially with the way that you worked with us to minimise disrruption.  It was a pleasure to have you and your staff working here.
Thank you for your brilliant efforts,  and I look forward to hearing from you about this extra work that we want done,”
Mr D, June 2012

“I am very pleased with the work which Ben did for us”
Mrs F, April 2012

“Thank you for doing such a great job. The boiler seems to be working well and it is good to have the problem solved after all these years.”
Mrs Jacqs,  October 2011

“What a true professional you are!! You and Ben have done a wonderful job and I am very grateful.”
Mrs Davis,  August 2011

“Thank you! We are so pleased with our new bathroom, even better than anticipated. Thanks for making the whole process go so smoothly”.
Mr and Mrs Jaffe, June 2011

“Thank you for executing my work with such professionalism. It was so nice to have workmen who were punctual and I was really impressed with the way the whole house was tidied and usable overnight each day.”
Mr and Mrs Shirley, May 2011

“I just wanted to write to thank you and Ben for your fantastic dedication and service to us over the past few days.
For 10 years we have struggled with problems with our plumbing and boiler which finally gave up the ghost leaving us without hot water or heating for over a month. You promptly supplied us with a quotation for the work and put yourself out to fit the new boiler last Saturday working a 12 hour day. In two visits you have transformed our formally warm house into lovely cosy home. We no longer have to wait for half an hour to fill the bath!
With sincere thanks for a job well done, on time and at a very fair price.”
Mailer, December 2010

“Everything is working well, we are most grateful to you and Ben for your prompt and efficient work.”
Mr. H, October 2010

“..it was indeed and interesting project, and we are extremely grateful to you and Ben for all your hard work in overcoming various problems, and in finalising everything in your usual professional way.”
Mr. W, October 2010

“Thank you both for your First Class Service, once again.”
Mrs T, June 2010

“We are very pleased with all the work done”
Mr P, June 2010

“Firstly, thank you for completing the work so efficiently and with minimum fuss and disruption. We are very pleased with the result..”
Mr P, May 2010

“Thank you for your excellent work in doing our boiler change. Everything is working well…”
Mr. and Mrs B, November 2009

“Can I thank you again for your efficiency, care, friendliness and reasonable charges. I have recommended you to others and will continue to do so if I hear of anyone in need of a plumber.”
Mr. S, August 2009

“We really appreciate your help with buying the right replacement unit and fixing it so quickly”
Coleman, February 2009

“Thank you both for the work you did for us – we are very happy with it”
Clark. January 2009

“Very many thanks for fitting us in. The new valve works very well, just what we needed to control the temperature in that room.”
Woodman, November 2008

“Another good job well done by Ben (he is a credit to you and himself)”
Tompkins, November 2008

“………Thank you very much for a lovely bathroom”
Vaughan, November 2008

“Many thanks for the prompt repair – it’s certainly appreciated in this chilly spell.”
Matthews, October 2008

“Thank you Terry for a very good job done well”
Race, October 2008

“We would like to thank you for the excellent work you did for us.”
Tebbit, September 2008

“Once again thank you for an excellent job on upstairs loo. Swift and efficient with your customary smile”
Johnson, September 2008

“Thank you so much for putting right the inadequacies of others. An excellent job.”
Burling, September 2008

“Thank you so much for a great job. It was a pleasure to have you here.”
McKenna, August 2008

“Many thanks to you and Ben for all your hard work. We shall continue to recommend you highly.”
Cripps, July 2008

“Thankyou for the work you have done. The whole bathroom looks great. We are very pleased with the tiling and the countertop looks great”.
Raymen, 2005

“We are extremely pleased with the work you have carried out and will be in touch when we decide to carry out the alterations to our bathroom”.
Martin, 2005

“I am pleased to enclose a cheque for £——- in settlement of your final invoice for the boiler change you have carried out and would like to congratulate Richard and yourself for the manner and expeditious way you did so…..”
Lanham, 2005

“Just to say thankyou for all you did which I am very happy with”
Wellings, 2005

“Both ……. and I are very happy with what you have done for us and we will not hesitate to recommend you to our friends”
Barriff, 2005

“Many thanks for completing this work promptly. We appreciated the very good job your assistant did and his helpful attitude.”
Harry, 2004

“We are very pleased with the new boiler and the way the men worked.”
Upton, 2004

….you and your two colleagues seemed to manage to carry out this work with the minimum of disruption……”Swiss, 2004

All the above are true extracts from letters we have received from satisfied customers.